Advice on avoiding false alarms



  • False Alarm.jpgAlways make sure that authorised users have been fully instructed on how to operate the intruder alarm system.
  • Make sure you always use the nominated entry/exit routes when entering and leaving the premises.
  • Check that all personnel have either left the building or are in an area not protected by the burglar alarm system.
  • Ensure that all windows and doors are closed and secure before setting the alarm. A walk round the alarmed area is the only effective way of doing this.
  • Ensure that the alarm covered areas are free of any possible movements i.e. small animals, loose blinds, decorations and swinging signs etc.
  • Check that there is nothing obstructing the detection devices.
  • Ensure that automatically controlled electrical equipment e.g. air-conditioning, fan heaters, refrigerators etc. do not affect the performance of the alarm system.
  • Take care not to obstruct the security sensors with changing levels of stock in storage and be sure to stack it securely to avoid any unstable motion.
  • Ensure that you deactivate the alarm within the time allocated and before entering secured areas.
  • Be sure to inform the Alarm Receiving Centre (ARC) if you intend to open/close the premises outside the usual agreed times (if applicable).
  • False alarms should be carefully investigated and appropriate measures taken to avoid similar incidents.
  • Ensure that your security system receives regular maintenance checks. Always advise your security service provider when carrying out alterations to your building that might affect the operation of your system.
  • Remember that excessive false alarms will normally give rise to police response being withdrawn (where applicable). This may affect your insurance cover and in the event of such a withdrawal you should consult your insurer straight away


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